Buzz or Bull? Top 5 buzzwords in the world of HR & Payroll – Part 2/2
Following on from part 1 of my blog where I looked at words such as “Cloud” and “Big Data”, in this part I look at 3 more buzzwords of 2015 and the influence they have on Payroll and HR.
Articles I read about motivating the workforce and improving employee engagement usually reference this buzzword.
So what is Gamification and how does it work?
Gamification techniques are all geared around two basic human behaviours; recognition and competitiveness. The best gamification technologies out there harness both of these behaviours. One of the most popular examples is the ‘like’ function on Facebook.
On average, the ‘like’ button is pressed 65 million times a day. Why? Partly because it is makes us feel connected, and is a basic way of showing empathy. This ticks the recognition box. People often get competitive with the number of ‘likes’ they receive, and get a moral boost every time someone clicks ‘like’. This simple Facebook feature has changed the way people communicate and recognise each other’s successes and failure on a huge scale.
So does this translate to work?
In a nutshell, I think it does! Even before the term Gamification was coined, businesses used these techniques to motivate the workforce; everything from employee of the month awards to competitions to win prizes. Technology has allowed for virtualisation of these activities, and in some cases, made it easier for people to show and receive recognition through simple actions.
Most organisations have a traditional hierarchy with a CEO or MD at the top, a board of directors, senior managers, line managers and employees. This can be viewed in a standard organisation chart.
A wirearchy provides a different view of an organisation and can be used to show how people and information interact; it looks at people’s influence and authority based on trust and knowledge sharing, rather than an individual’s position within the traditional hierarchy.
Are employees within your business active on sites such as LinkedIn to generate debate, help other professionals or push the boundaries in areas they specialise? If the answer is yes, then these types of people would usually feature highly on your wirearchy. These types of people can be found where you least expect them and are not always recognised as authority figures within your business. What a wirearchy does is give you a different way of measuring influence and power within your organisation.
E2.0 stands for Enterprise 2.0, which means Social Software for Businesses. The 2.0 tag refers to software that uses a modern software language called ‘Web 2.0’ for providing online functions such as Tagging, Ratings, RSS feeds and sharing content. Web 2.0 is used in all the modern media social platforms.
Many businesses are now using E2.0 for everything, such as internal wikis, discussion portals, blogs (like this one!), website, etc. – and then allowing customers to comment and discuss the content.
Used correctly, E2.0 can provide a powerful platform that allows businesses to share ideas, generate discussions and get feedback on everything from an individual’s performance, through to real time feedback on products and services.
So is this all Buzz or Bull?
Whether you like these buzzwords or not, it is clear that the technologies and concepts that underpin them really do have an important part to play in the world of today.
What is interesting is that the concepts that sit behind these 5 words are nothing new. These are concepts that have been part of businesses for decades. These buzzwords bring them to the forefront of our minds and help us understand how the power of modern technology unlocks them, in ways that haven’t been possible before. Will these concepts still be important in 2025 or beyond? I personally think the answer is yes, but the buzzwords and technologies that drive them will change.