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Customer Success: A postal service company

A postal service company

By outsourcing payroll for its seasonal workforce, this large UK postal service company has used SD Worx’s payroll service to significantly increase its payroll accuracy & efficiency.


During seasonal periods, this organisation employs up to an additional 30,000 employees, all of whom need to be enrolled and paid through payroll in a short space of time.

The scale and complexity of its previous seasonal payroll system led to errors in calculations and payments for many workers. This leading postal company needed a partner with payroll expertise to remove the hassle and burden of its seasonal payroll.


SD Worx’s payroll and implementation exerts added significant value throughout the process. Dedicated project managers looked after the implementation throughout, to time and budget.

Our payroll experts were involved from the start to finish; ensuring a smooth transition from implementation to go live. This helped our customer clearly understand how their payroll requirements would be supported by our experts and solutions implemented.

SD Worx’s interfaces transferred data efficiently between staffing providers, increasing accuracy. Our online reporting tools provided much improved visibility and reports for our customer.

Benefits & Impact

  • £millions annual cost savings by reducing errors and overpayments.
  • Increased employee engagement and reputation.
  • 350% increase in number of employees paid within 10 weeks, with no impact on payroll accuracy.