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Customer Success: Molson Coors

Molson Coors

 

I love working alongside SD Worx. We have a really partnership and their efficiency to payroll accuracy is the same as ours. I know I can call any of the team with a concern and they will be there to support me… I am really looking forward to continuing our partnership.

Melanie Salmon, HR Operations Manager, UK & Ireland

Challenges

Leading brewers Molson Coors’ main challenge is getting line managers to update self-serve within a timely manner, and ensuring all the systems are up-to-date and accurate in preparation for payroll processing.

Molson Coors were making significant changes to their employees’ terms and conditions of payroll and bringing HR Service Centre in-house, which impacted their payroll processes. The service levels and confidence they had with SD Worx as their payroll provider, and the strong partnership that had been formed over the years, allowed Molson Coors to make all these changes while ensuring continuance of payroll accuracy, expertise and high levels of compliance.

We know we can call the team at SD Worx with any query, and they'd come straight back to us with an answer or solution!

Melanie Salmon, HR Operations Manager, UK & Ireland

Solutions

SD Worx understood Molson Coors’ payroll systems, processes and company values well, and used their payroll knowledge and expertise to ensure challenges were met and resolved. SD Worx’s strong communication and proficiency allowed ideas to be bounced off to get the best results that suited the team at Molson Coors.

By using HRevolution Software, Molson Coors can easily access their online reporting, and it is where employees go to retrieve their documents, payslips, and end of year reports electronically. During a time when Molson Coors were making some changes to their payroll structure, SD Worx provided them with peace of mind in the background by ensuring payroll was smooth and stable.

SD Worx share our own company values. The support we receive is absolutely brilliant, they are with us every step of the way!

Melanie Salmon, HR Operations Manager, UK & Ireland

Benefits & Impact

  • Strong partnership formed and a great working relationship
  • Support from a provider who has strong payroll knowledge and expertise
  • Consistent contact to make sure all the processes are running smoothly
  • SD Worx share the same values as Molson Coors and are able to adapt to changes
 
  • Regular governance calls are vital to look over audits, legislation changes and upcoming projects
  • SD Worx have high levels of compliance which are important to Molson Coors
  • Molson Coors have seen financial benefits by partnering with SD Worx
  • A payroll system that can easily be accessed electronically