13 November 2017
The terms artificial intelligence and robotics are often used synonymously but are quite different, albeit complementary, in their application. Robotics,
in simple terms, means process automation - using technology to remove human intervention in some of the lower value add activities such as information
keying, data analysis and performing complex calculations. Artificial intelligence is a somewhat different concept – it applies a level of intelligent
processing and learning, similar to that which a human brings when analysing patterns of behaviour and trends in data. The more AI analyses your data,
the more it can learn about trends, behaviours and patterns that can provide genuinely useful insight for HR, for example being able to suggest corrective
actions to take to retain a high performing employee at risk of leaving.
SD Worx believes AI can and is having a huge impact on the transactional side of HR. To date we’ve used AI in a number of ways, these include:
The AI engine that SD Worx utilises is able to look at an organisations data and then present back trends, future predictions and data anomalies. It provides organisations unique insights into possible future actions of their employees, for example SD Worx AI has learnt how to recognise the markers that show an employee might be looking for a new opportunity and is at risk of leaving. Of course, these are things that a human could find but are hugely labour intensive and prone to error. AI is able to do this quickly, reliably and efficiently. The more a human then interacts with the results allows the system to learn what is important and tailor the information provided. As AI gains traction we will see more and more providers utilising technology to drive this type of data analysis and prediction.
AI can also add value to any process heavy tasks. For example, one of SD Worx largest clients captures absence in a 3rd party system which emails the details to SD Worx Managed Payroll team for processing. SD Worx has developed AI that can monitor these emails, automatically key them into the SD Worx absence system and process the correct payment to the employee. Of course, a traditional import tool would have done a similar job but would not have had the same outcome – data would not have been put through the same rigour, validation and application of absence rules that happen when AI mirrors the actions an end user would take if they were keying directly into the system. Automation of this process alone has saved over 4 FTE per month.
AI is very real and an integral part of our day to day personal lives - think about speaking to Google maps to get directions, or asking Alexa to make a shopping list. So how will that translate to HR of the future? And more importantly how will it enhance the HR experience for employees and workers?
Chatbots are one way that AI can make a significant difference and help employees with any HR related issues. If you have ever used a Chatbot, you know that you can send them a message and receive an appropriate response right away. Employees can be constantly connected through their mobile devices communicating with HR on a wide range of topics from simple process queries, legislation questions or clarification on HR policy. But chatbots have far more potential than just answering questions – layered in with some of the other available AI technology and machine based learning they can be used to perform analysis, recommend process changes, predict outcomes based on direct employee interactions.
If Chatbots are a very near-term future for HR, and AI ‘personal assistants’ are with us in our personal lives the days of having a talking HR system are
truly within our grasp. Imagine asking Alexa to book a holiday for you, provide you the latest headcount position ahead of an important meeting, swap
a shift with a colleague or maybe even predict what you will be paid if you work additional hours this week?
At SD Worx we are investing heavily in leveraging technology to enhance the lives of our customers employees and workers in new and innovative ways; and we’ll be showcasing our vision for HR technology of the future at our upcoming European Conference in London on 6th February 2018.
In this guide, we’re going to cover the most common types of employee absence in the UK to help you prepare payroll more accurately and effectively.
If you’re tempted to move this complex business matter into the hands of an external provider, it’s important to remember that there are both pros and cons of outsourcing payroll.1 September 2021
Every business needs systems and processes to manage its workforce, particularly in recent times with significant new challenges. This blog explains how integrating Workforce Management and Payroll could enhance productivity and reduce the need for multiple platforms and clunky spreadsheets.1 September 2021
We look at why payroll outsourcing success needs to be measured, along with our expert advice on the key KPIs for payroll that you should be analysing.31 August 2021
The blog explores why this is the ideal time to ensure you are well-placed to respond to the new normal in Workforce Management – or face being left behind by more digital-savvy competition.
There are key differences between local and international human resource management (IHRM) that make managing HR from an international position more complex. We take a look at what the differences are, and how they can best be managed.
Workforce management software brings significant gains for your organisation as a whole, but what about your employees? This blog explores how the right workforce management solution empowers your employees.
The blog highlights ways a workforce management solution can help you to be better prepared for any opportunities and challenges your business might face, helping you to achieve a steady balance between stability and flexibility.
Here are our simple steps to ensuring a successful payroll implementation process when transitioning to a payroll outsourcing partner.2 July 2021
If you’re wondering whether outsourcing payroll costs less than using an in-house team, take a look at all the ways outsourcing can be more cost effective.29 June 2021
This blog explores how automating your travel and expense spend process is essential for your business. Maximise your returns and minimise your spend with no or low added value, saving you both time and money.3 June 2021
This blog uncovers how an automated Expense Management solution supports your organisation in achieving compliance with spend policies, travel policies and even regulatory requirements, gifting you with a more hands-free approach to employee expenses.
This blog explores how digital HR can influence the entire employee lifecycle, creating innovative experiences to help every employee excel.12 March 2021
This blog explores the insights a modern people solution can bring to the wider business, overcoming the limitations of legacy systems for confident, agile decision-making.11 March 2021
Organisations vary in maturity regarding talent technology implementation. This blog explores the solutions available to attract, recruit, train and retain top talent in the ever-changing workplace, contributing to an agile reinvention of HR.9 March 2021
In this blog, we outline how payroll influences the entire employee lifecycle and how a strategic approach can be the driver for change in your business or organisation.7 March 2021
This blog outlines how HR teams can master HR through remote workforce management (WFM) and thrive in the ‘new normal’.4 March 2021
Are you ready for the end of the UK furlough scheme? In this blog, we offer our expert advice on how to successfully process staff returning from furlough.25 February 2021
As your business grows, you may need to create new roles to satisfy demand. Learn how & why you should recruit internally to fill these positions here...11 February 2021
What will 2021 bring? After such a turbulent year, it would be audacious to start making big statements. But one thing seems to be a given: ‘the old normal’ is not coming back. Even more, companies will quickly have to find a way to deal with the likelihood of ongoing changes. A good first step is building an agile workforce and valuing both internal and external mobility. To do so, you’ll need to embrace total talent management.4 December 2020
Digital transformation has led to an overhaul of the current workforce, with the Covid-19 pandemic compounding the need for change. But a skills gap in key areas could leave some businesses trailing behind.12 October 2020
As organisations start to come to terms with the new normal, they should be thinking about how to increase employee engagement as well as looking after safety. Fiona McKee, HR Director, at SD Worx UK and Ireland, shares her thoughts on how to create a workplace culture that employees will really believe in.2 October 2020
Over the years, Fiona McKee, HR Director at SD Worx UK and Ireland, has heard many inaccurate, and often amusing, assumptions of what working in HR is like. She shares the most common misconceptions in her blog.22 July 2020
HR leaders play a pivotal role in the future success of the workplace. Cathy Geerts, Chief HR Officer at SD Worx, explains more in her blog.22 July 2020
Are you prepared for the rise of the long-term home worker? Help your employees thrive while they are working from home with these top tips.20 May 2020
As the pressure of payroll continues to amplify, here are some best practice tips to improve payroll continuity.13 May 2020
The way we work is never going to be the same again. Find out which big changes will affect HR.11 May 2020
With summer just around the corner, businesses face the inevitable yearly challenge of balancing an influx of annual leave requests with keeping the company running at full capacity. Absence management is a vital, yet often overlooked part of running a business – get it wrong and the impact of summer holidays can last all year round.19 June 2019
A recent ‘Workplace of the Future’ survey of 250 industry professionals revealed that 88% of CFOs and CHROs expect an increase in payroll technology investment by 2025. Why? The world of work is changing rapidly and to prepare for the workforce of the future, businesses must start adapting, quickly.3 May 2019
Businesses are failing to recognise the importance of data managed by HR teams. Equally HR professionals are not yet skilled enough in data to harness its power and help secure their future strategic function within an organisation. Something has to change.1 May 2019
Everyone remembers the technology from their youth, in my case the 80’s and 90’s. I grew up with mobile phones becoming a must have commodity, with the accompanying generation of speed texters. I also grew up with the emergence of the first affordable home PC, allowing me and my friends the opportunity to explore that new ‘thing’ called the internet.13 February 2019
I just don’t understand why organisations do not see the Living Wage, and I mean the Living Wage, NOT the government’s rebranded minimum wage (National Living Wage), as an *opportunity*. This is an opportunity to increase “engagement”, “efficiency” and to “empower” employees. Yet far too many organisations just see it as yet another cost they have to accommodate.1 February 2019
More than anything, this year’s data highlights the need for a new and more agile approach to HR. Conservative strategies simply aren’t going to cut it going forwards, because by the time the ink is dry, things will have moved on. Increasing business agility is now the #2 business driver for 86% of HR professionals, second only to increasing performance and profitability.28 November 2018
This article covers all aspects of T&A functionality ranging from how to create effective workload plans, building rosters, collecting and validating variable time information, implementing business and legislative validation, and finally ensuring correct payments to employees by integrating with an industry-leading payroll solution.
‘Disruptive’ technology is technology that replaces old ways of doing things. For example, the smartphone has revolutionised the way we interact with friends,
family, institutions & media. When SD Worx launched online payslips in 1999 this was met with concern around security & access. Fast-forward
to 2018, and no credible provider is without a mobile payslip. In short the smartphone has disrupted the market and most people have moved on from
8 November 2018
How do UK businesses tend to approach reward currently? Is there a shift in approach and if so, what is causing this?16 August 2018
How do UK businesses tend to approach reward currently? Is there a shift in approach and if so, what is causing this?14 August 2018
Financial wellness is a hot topic across all worker types and generations. Employees are demanding more control, greater flexibility and better access to their finances. How can employers better support their employees in this regard?10 July 2018
Autonomous Vehicles And Smart Warehouses Are So Last Year – 2018 Is All About Digitising Your HR Function.
Hear from our CEO Steven Van Hoorebeke during an interview with The Business Debate.18 April 2018
On 6th February at Hilton Park Lane in London, we joined HR and payroll professionals from across the globe for the SD Worx European Conference 2018. With the "Future of Collaboration: HR leading the way" theme, this one-of-a-kind event played host to industry-leading experts, practitioners and organisations.16 March 2018
Millennials: entitled, lazy job hoppers. Gen X: cynical and poor team players. Baby Boomers: out of touch, independent, money-driven workaholics. And what about the iGen: those house-bound, tech-obsessed kids who were born with a smartphone in their hand? These stereotypes are bandied around regularly, but is there really any truth in them? And do different generations expect to be treated differently by their employers?5 March 2018
On Tuesday 6th February, at Hilton Park Lane in London, we were delighted to join our partner SD Worx at its European Conference 2018.The theme for the day was close to our heart: ‘The Future of Collaboration’. This unique event played host to the industry's most influential experts, practitioners and businesses, attracting leading HR and payroll professionals from all over the world.5 March 2018
Adam Burgess, Business Development Manager at SD Worx UK & Ireland reflects on his first experience of an SD Worx conference. SD Worx hosted its 22nd Annual European Conference at the Park Lane Hilton in London in February 2018, with "The Future of Collaboration" as its 2018 theme.2 March 2018
At the SD Worx European Conference, held at the Park Lane Hilton on Tuesday 6 February, a panel of six individuals from different generations gave their thoughts on age-based stereotypes, their personal values, career aspirations, the challenges they’ve encountered and what, if anything, can be done to address the differences between the age brackets within the workplace.20 February 2018
As a Business Development Manager, I am often invited to most company events. Certainly anything client or prospect facing, and usually internal gatherings too. The SD Worx Business Kick Off 2018 was no different. Hosted in Manchester over the course of 2 days, we had a packed agenda and over a hundred colleagues in attendance, all ready to be WOW’ed.24 January 2018
With the aim to build a model employee experience, HR departments are compelled to rewrite the rules by revolutionising talent practices. Human resource management is designed to maximise staff performance, and the HR department should be a key component in an organisation’s digital transformation.10 January 2018
Technology is the wheel that never stops turning. If Moore’s Law is to be believed, the sheer power of processing units will have doubled within two years – and that means plenty of new pieces of tech that could shake up HR and payroll processes. With that in mind, here are three technological trends that could significantly alter your industry.10 January 2018
As an employee who has the privilege of representing SD Worx to an awful lot of prospective clients, I get to hear what’s important to the market straight from key decision makers. ISO 27001, and data security in general, is one of the hottest topics in our market space.5 January 2018
With the ever-increasing benefit costs for company cars for both the employee and the employer, and the new rules for Optional Remuneration Arrangements (OpRA), is a company car as cost-effective as it once was?20 December 2017
During Christmas and the associated holiday season, payroll managers experience some annual adjustments and events. Simon Parsons takes us through some of the festive benefits – and the associated tax implications.18 December 2017
UK payroll managers have a new year window of 3 months to prepare for the much older UK (and Isle of Man) new tax year start. With the setting of new year resolutions, it is a good time for payroll professionals in the UK to review their preparations on items which are not purely system change, but challenge process and rules within employment.11 December 2017
Read Simon Parson's latest blog where he answers the frequently asked question: 'Do you know if HMRC are likely to want us to include more options for employees that may be transitioning or don’t identify themselves with either gender?'23 November 2017
Two thousand and seventeen; another major year of technological advancements. Technology evolution has been at its fastest pace and for ‘Millennials’, technology has become an important part of their daily routine. For the purpose of this blog, we specifically refer to mobile technologies and pair ‘mobile’ with ‘cloud’ as we can hardly talk about mobile unless we associate it with its equally important partner, the cloud.16 October 2017
Welcome to the fourth industrial revolution, hailed by many as an era of change in which industries and organisations adapt to rapidly developing smart technology that automate working processes which would previously have been undertaken by humans. But is this something to celebrate when we consider the potential upheaval or individuals and businesses?
1 August 2017
The 14th and 15th June marked the Human Resources Software Show (HRSS) hosted by CIPD. Whilst some of us were making our way to the beaches and ice cream parlours, HR professionals were flocking to Olympia in Kensington for updates in HR technology and ice-cold slush puppies!19 June 2017
Provided you’ve done the right research, implementing a new payroll solution will streamline your business and help you save the long run. But put the wrong payroll solution in place, or implement it in the wrong way, and you could end up having a bumpy road as you learn new systems which seem to delay your payroll rather than make it more efficient.18 April 2017
In this blog, our Head of Solutions, Rick Norgate, looks at the pros and cons of the cloud to really understand its impact in the future of business and GDPR.10 April 2017
Nobody is safe, according to many scientists and technology gurus. Artificial Intelligence (AI) and robots will soon to be able to do almost everything better than humans and will take over most jobs, including that of a doctor, lawyer and other professionals. Our Managing Director, Doug Sawers, shares his thoughts...3 April 2017
HR Tech World Congress, the UK’s biggest annual HR technology show, took place at the ExCel in London last week with the theme of "The Future of Work". It was a fantastic two-day event attended by more than 3,500 exhibitors and delegates, with plenty of interesting speakers! Read our highlights from the event...30 March 2017
The global cloud-based payroll market is growing and will post an impressive compound annual growth rate (CAGR) of almost 7% by 2020, according to analyst, Technavio, which finds that the benefit of “cloud over on-premises solutions is a key factor leading to the moderate growth of this market over the next four years.”13 March 2017
Technology in the workplace is not a new phenomenon but a continuous drive towards automation which has been taking place to varying degrees since the rise of Manchester Capitalism and the Industrial Revolution. As such, there is much we can learn from history regarding the nature of work...16 February 2017
As we have seen in the news this week robotics and AI are quickly becoming a real thing in both business and the home. In the next few years we will see more and more of this type of technology taking on more and more of the administrative type roles in businesses around the world. In this blog, I share my thoughts on this trend and some of my very own personal experiences...19 December 2016
We were delighted to exhibit at HR Tech World 2016 in Paris. Check out our short video here to get a flavour of this successful event.1 December 2016
Never before has it been more vital for businesses to optimise the ideas, strengths and skills of their entire workforce – and of others within their industry and beyond. Is it time for HR to become more proactive? Hear Doug's thoughts, MD of SD Wrox UK & Ireland, on HR and its role in the future of work.21 November 2016
Step back in time five years and you would struggle to move for articles and white papers on big data and analytics. These were the hottest topics in technology and the excitement surrounding them was at its peak. Last year, analyst Gartner dropped its hype cycle for Big Data, confirming in an article, entitled: The Demise of Big Data, Its Lessons and the State of Things to Come” that “we did it to move the big data discussion past hype and into practice”. Certainly when it comes to the HR arena, big data and the analytics tools that can be built on top of it are now in a maturing phase.14 November 2016
For the world of business and more specifically HR, the Brexit vote has brought on a time of uncertainty. The momentous decision taken by the public on June 23 has left employers across the UK having to wrestle with a vast range of workforce-related issues.26 September 2016
In the UK alone, there are 11 million households with pets, equating to 57 million animals and a subsequent market where £4.6b is spent annually on pampering these additions to our family units. Despite this; pet owners do not feel confident to use their pet as the reason for a need to take unexpected absence when requesting time off or for needing flexible working. So is it not time for us to recognise the benefits that pet ownership has on both our employees and our businesses, and put stronger policies in place that continue to nurture and support our employees’ relationships with their pets?1 August 2016
I recently attended a seminar in London with over 100 Talent Managers from some of the biggest brands in the UK. During this excellent seminar we looked at Talent Management processes and explored whether we need to rethink our approach for the modern world. This session provoked me to reflect on all the performance and talent systems I have seen, designed and implemented over the years. After reflecting on this I think the answer is a resounding YES! We do need to change, but not in the way you might think. So please allow me a few minutes to explain...18 July 2016
On 23rd June 2016, UK voters decided in favour of leaving the European Union (EU) in a landmark referendum. Since then it’s fair to say that UK politics has seen a fair amount of turmoil. One thing we can be sure of is that, whenever it does happen, the UK’s withdrawal from the EU will have implications for workers and employers. In this blog I want to focus on what this could mean...11 July 2016
With the upcoming referendum later this month, which will decide whether Britain should leave or remain in the European Union, UK businesses – employing EU workers – will need to contemplate how “Bexit” might potentially influence their future hiring, talent management and overall workforce management best practices. Currently, millions of highly skilled EU immigrants work in the UK. The following article examines a few possible scenarios and outcomes of Brexit and its potential impact to the UK – and increasingly global workforce. I will also review how human capital management technology can help businesses comply with the current and future new world of work.20 June 2016
In today's world, "human capital management" seems to be the hot topic of choice. A complete HCM solution covers all the people related processes and data in an organisation, and by its very nature can get pretty full on and complicated to implement, with greater upheaval and cost involved. For that reason, it is not always appropriate for an organisation to consider changing all aspects of their HCM in one fell swoop.6 June 2016
Interview by FDE TV at HR Tech London 2016. David Woodward, our Chief Product & Marketing Officer, speaks with Darina Ivanova from FDE about HR and Payroll technologies, workforce optimisation and what it means to be "digital" from an enterprise level perspective.4 May 2016
I’ve been working in a software implementation environment for nearly 20 years ,and in that time I’ve seen many successful projects. Sadly I’ve also seen a number of less successful projects and if I were to pick a main cause for each of them the two recurring themes would undoubtedly be...25 April 2016
600 people attended the Ceridian Conference 2016; find out their biggest challenges in new HR and Payroll legislation.18 April 2016
In the 2015 Queens speech, the Government set out to create 3 million new apprenticeships by 2020. As part of the Enterprise Bill, apprenticeships would gain the same legal treatment of degrees. ‘The Richard Review’ brings new standards being developed by ‘trailblazers’ and new funding trialled giving employers greater control over spend on training delivery.11 April 2016
In my last two blogs I described how important a transparent labour model and flexible workforce are to the successful implementation of a WFM system. Today I want to focus on how such a system can help re-engage your workforce, improving morale and colleague retention.4 April 2016
In my last blog I described how keeping the labour model as simple and transparent as possible increases the chances of user buy-in whilst still generating an accurate labour forecast. Today I want to talk about how critical the flexibility of your workforce is to the successful implementation of a WFM system...14 March 2016
Our WFM System experts, describe how keeping the labour model simple and transparent could increases chances of user buy-in, whilst still generating an accurate labour forecast.15 February 2016
Welcome to the future! I am back with a new blog, this time I look at 6 technology predictions over the next 5 years that will impact the world of HR & Payroll. Who knows where we’ll be in 2020? My predictions are based on detailed research, analysis of past and current technology trends, and consumer purchasing behaviour.11 January 2016
Before the advent of the internet, applying for jobs was a fairly straightforward process. Now, with an incredible amount of technology infused into the recruitment process, there’s an entirely new approach to talent acquisition. Here are 5 ways the resume is changing in modern recruitment...4 January 2016
As an HR leader, your assignment from day to day and from month to month is to maximise employee engagement, while increasing employee retention and productivity. Your company is investing a great deal in talent – and you want to make the most of that talent. So what makes us productive, and what doesn’t?30 November 2015
Paying the living wage isn’t optional for survival, but neither should it be a problem. Lidl were the first supermarket to recognise the benefits of paying the living wage. Their stores may be no frills but their operation is efficient. Lidl’s customers, many deserting the likes of Waitrose and Sainsbury’s for all or some of their purchases, have clearly embraced the shopping experience...19 October 2015
The initial challenge of recruiting can be divided into two important parts - first is the step of sourcing, and second is evaluating whether they're a good fit. HR offices everywhere are looking for new, innovative strategies for improving in both of those areas. But is corporate recruiting via social media a worthwhile use of your time?11 August 2015
Through HR and Marketing, you can promote internal success and employee achievement to greater extents. HR can pinpoint outstanding employee performance and Marketing can spread these positive actions through internal communication channels27 July 2015
Like many, I believe that HR and Marketing are, and will, continue to move closer and closer. This belief has been further accelerated by increased and dominating use of both social media and mobile.20 July 2015
We often hear about favouritism occurring in classrooms, amongst friends, or even families, but how about in the workplace?14 July 2015
Technology is moving at such a pace, I wonder if Usain Bolt could even keep up with the advancements?! The truth though is that if you don't embrace the changes, you are impacting the success of your organisation. Customers want it and employees want it and the last thing you want is for them to be ahead of you.30 June 2015
A great deal of the conversation in human capital management concerns the on-going movement of generations through the workforce. There are two undeniable trends happening in the present day - one, the baby boomer generation is gradually moving into retirement, and two, millennials are entering the office in full force.24 June 2015
Every organisation experiences conflict in one form or another, not only in the workplace but in our homes and our social life. Honestly, it's bound to happen with people working and being together with different personalities, values and culture but actually in some situations conflict can be the base for a healthy debate. However, it's not so much the conflict that causes problems and issues but how it is managed.16 June 2015
There is little doubt that HR transformation is big business with many of the leading advisory firms reporting strong demand and healthy pipelines of future work. However, while we support the importance for the HR function to evolve in ensuring it delivers optimum value to the business, we see scope for improvement in the execution of such programmes8 June 2015
Social media presents great opportunities for businesses of all sizes, and it has created a step change in the way we communicate with employees and customers. Read about our own experiences with rolling out social media in the workplace...1 June 2015
The long-term goal in HR is always to drive employee retention and productivity upwards - you're given a staff with a certain number of employees on board, and your job is to maximise their output. You want every single worker under your roof to have the highest possible impact on the achievements of the company, so that in the long run, the business stays profitable and everyone's happy.20 May 2015