5 March 2018
Millennials: entitled, lazy job hoppers. Gen X: cynical and poor team players. Baby Boomers: out of touch, independent, money-driven workaholics. And what about the iGen: those house-bound, tech-obsessed kids who were born with a smartphone in their hand?
These stereotypes are bandied around regularly, but is there really any truth in them? And do different generations expect to be treated differently by their employers?
With most organisations now comprising five generations of employees, we decided to bring a panel together to discuss multigenerational collaboration at the SD Worx European Conference at on 6th February. The six-strong panel ranged from 15-year-old Pip to 73-year-old Stuart and had a combined age of 241.
Let’s start with technology. Is there any difference in how each generation likes to receive communication regarding arranging a work meeting, for example? Well, our 15 year old panelist, Pip would prefer to be told via WhatsApp. But hang on, so would 56-year old Baby Boomer Henry. And 73-year-old traditionalist Stuart. Meanwhile Millennial leader Rebecca would use Skype, text or email to reach her team.
In fact, the consensus of the panel was that, preference is much less important than the method’s suitability for the message being conveyed. If it’s to communicate the minutes of a meeting, then one email to the 20 people who attended makes sense. If it’s to set up a meeting or check a date, then WhatsApp or even a personal assistant bot would work. But if it is to discuss something confidential or a serious message, then face-to-face is the most appropriate. It is important not to hide behind email and to ensure some face-to-face to build the team, the panel agreed.
Unsurprisingly, this is dictated by personal circumstances and changing life-stage expectations rather than any set generational difference. So, 19-year-old Leanne has risen to a managerial position thanks to her hard work and choice to go to work rather than university. She is career-driven and thinks it’s up to the person if they want to achieve. However, money is not the main motivator, rather she is passionate about the job and wants her talent recognised.
Meanwhile, 45-year old Gen X-er Vickie grew up in the 1980s in a time of high unemployment. She was just grateful to get a job and realised she had to play the career game, so changed jobs every 18 months or so. Now she wants job security, work-life balance and a fair reward. Time is more important than money. This is similar to Millennial mother, Rebecca.
Baby Boomer Henry puts his defining moment as Punk Rock in the Seventies and the idea that you can do things the way you want to do them. He likes independence and dislikes rules. At 56, he recognises that his is the ‘lucky’ generation, benefiting from home ownership and pensions, and “can’t wait to get out of work”, even though he enjoys it. War baby Stuart came into work at a more formal time, when you called your work superiors Mr and Miss and were loyal to one employer. He worked for CEGB (the Central Electricity Generating Board) for 40 years, moving internally 17 times. He still works today, enjoying going to work and interacting with people of all generations. Meanwhile, iGen-er Pip is driven by challenges and hopes work will help her to build her skills.
Stuart says it is easy for older people to feel patronised and take offence but the key thing is to feel you are making a meaningful contribution. As one
of the youngest managers, Leanne is no stranger to comments such as “I could be your dad” or “So, the film Titanic is actually real history
to you”. But she has never been told she is too young to be a manager. Meanwhile, Rebecca is half the age of one of her colleagues and calls him her
All generations expect to be treated with respect and to respect their colleagues. If you’re not using WhatsApp someplace in your workforce communication, you are missing out. And, at the end of the day, there is no evidence of inter-generational conflict so be careful of stereotyping. Every individual is unique and the job of employers is to bring everyone together to benefit from each other’s skillsets, learn from each other and collaborate while enabling each individual to feel empowered to be themselves and to have a voice.
What will 2021 bring? After such a turbulent year, it would be audacious to start making big statements. But one thing seems to be a given: ‘the old normal’ is not coming back. Even more, companies will quickly have to find a way to deal with the likelihood of ongoing changes. A good first step is building an agile workforce and valuing both internal and external mobility. To do so, you’ll need to embrace total talent management.4 December 2020
Digital transformation has led to an overhaul of the current workforce, with the Covid-19 pandemic compounding the need for change. But a skills gap in key areas could leave some businesses trailing behind.12 October 2020
As organisations start to come to terms with the new normal, they should be thinking about how to increase employee engagement as well as looking after safety. Fiona McKee, HR Director, at SD Worx UK and Ireland, shares her thoughts on how to create a workplace culture that employees will really believe in.2 October 2020
Over the years, Fiona McKee, HR Director at SD Worx UK and Ireland, has heard many inaccurate, and often amusing, assumptions of what working in HR is like. She shares the most common misconceptions in her blog.22 July 2020
HR leaders play a pivotal role in the future success of the workplace. Cathy Geerts, Chief HR Officer at SD Worx, explains more in her blog.22 July 2020
Are you prepared for the rise of the long-term home worker? Help your employees thrive while they are working from home with these top tips.20 May 2020
As the pressure of payroll continues to amplify, here are some best practice tips to improve payroll continuity.13 May 2020
The way we work is never going to be the same again. Find out which big changes will affect HR.11 May 2020
With summer just around the corner, businesses face the inevitable yearly challenge of balancing an influx of annual leave requests with keeping the company running at full capacity. Absence management is a vital, yet often overlooked part of running a business – get it wrong and the impact of summer holidays can last all year round.19 June 2019
A recent ‘Workplace of the Future’ survey of 250 industry professionals revealed that 88% of CFOs and CHROs expect an increase in payroll technology investment by 2025. Why? The world of work is changing rapidly and to prepare for the workforce of the future, businesses must start adapting, quickly.3 May 2019
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Everyone remembers the technology from their youth, in my case the 80’s and 90’s. I grew up with mobile phones becoming a must have commodity, with the accompanying generation of speed texters. I also grew up with the emergence of the first affordable home PC, allowing me and my friends the opportunity to explore that new ‘thing’ called the internet.13 February 2019
I just don’t understand why organisations do not see the Living Wage, and I mean the Living Wage, NOT the government’s rebranded minimum wage (National Living Wage), as an *opportunity*. This is an opportunity to increase “engagement”, “efficiency” and to “empower” employees. Yet far too many organisations just see it as yet another cost they have to accommodate.1 February 2019
More than anything, this year’s data highlights the need for a new and more agile approach to HR. Conservative strategies simply aren’t going to cut it going forwards, because by the time the ink is dry, things will have moved on. Increasing business agility is now the #2 business driver for 86% of HR professionals, second only to increasing performance and profitability.28 November 2018
This article covers all aspects of T&A functionality ranging from how to create effective workload plans, building rosters, collecting and validating variable time information, implementing business and legislative validation, and finally ensuring correct payments to employees by integrating with an industry-leading payroll solution.
‘Disruptive’ technology is technology that replaces old ways of doing things. For example, the smartphone has revolutionised the way we interact with friends,
family, institutions & media. When SD Worx launched online payslips in 1999 this was met with concern around security & access. Fast-forward
to 2018, and no credible provider is without a mobile payslip. In short the smartphone has disrupted the market and most people have moved on from
8 November 2018
How do UK businesses tend to approach reward currently? Is there a shift in approach and if so, what is causing this?16 August 2018
How do UK businesses tend to approach reward currently? Is there a shift in approach and if so, what is causing this?14 August 2018
Financial wellness is a hot topic across all worker types and generations. Employees are demanding more control, greater flexibility and better access to their finances. How can employers better support their employees in this regard?10 July 2018
Autonomous Vehicles And Smart Warehouses Are So Last Year – 2018 Is All About Digitising Your HR Function.
Hear from our CEO Steven Van Hoorebeke during an interview with The Business Debate.18 April 2018
On 6th February at Hilton Park Lane in London, we joined HR and payroll professionals from across the globe for the SD Worx European Conference 2018. With the "Future of Collaboration: HR leading the way" theme, this one-of-a-kind event played host to industry-leading experts, practitioners and organisations.16 March 2018
On Tuesday 6th February, at Hilton Park Lane in London, we were delighted to join our partner SD Worx at its European Conference 2018.The theme for the day was close to our heart: ‘The Future of Collaboration’. This unique event played host to the industry's most influential experts, practitioners and businesses, attracting leading HR and payroll professionals from all over the world.5 March 2018
Adam Burgess, Business Development Manager at SD Worx UK & Ireland reflects on his first experience of an SD Worx conference. SD Worx hosted its 22nd Annual European Conference at the Park Lane Hilton in London in February 2018, with "The Future of Collaboration" as its 2018 theme.2 March 2018
At the SD Worx European Conference, held at the Park Lane Hilton on Tuesday 6 February, a panel of six individuals from different generations gave their thoughts on age-based stereotypes, their personal values, career aspirations, the challenges they’ve encountered and what, if anything, can be done to address the differences between the age brackets within the workplace.20 February 2018
As a Business Development Manager, I am often invited to most company events. Certainly anything client or prospect facing, and usually internal gatherings too. The SD Worx Business Kick Off 2018 was no different. Hosted in Manchester over the course of 2 days, we had a packed agenda and over a hundred colleagues in attendance, all ready to be WOW’ed.24 January 2018
With the aim to build a model employee experience, HR departments are compelled to rewrite the rules by revolutionising talent practices. Human resource management is designed to maximise staff performance, and the HR department should be a key component in an organisation’s digital transformation.10 January 2018
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As an employee who has the privilege of representing SD Worx to an awful lot of prospective clients, I get to hear what’s important to the market straight from key decision makers. ISO 27001, and data security in general, is one of the hottest topics in our market space.5 January 2018
With the ever-increasing benefit costs for company cars for both the employee and the employer, and the new rules for Optional Remuneration Arrangements (OpRA), is a company car as cost-effective as it once was?20 December 2017
During Christmas and the associated holiday season, payroll managers experience some annual adjustments and events. Simon Parsons takes us through some of the festive benefits – and the associated tax implications.18 December 2017
UK payroll managers have a new year window of 3 months to prepare for the much older UK (and Isle of Man) new tax year start. With the setting of new year resolutions, it is a good time for payroll professionals in the UK to review their preparations on items which are not purely system change, but challenge process and rules within employment.11 December 2017
Read Simon Parson's latest blog where he answers the frequently asked question: 'Do you know if HMRC are likely to want us to include more options for employees that may be transitioning or don’t identify themselves with either gender?'23 November 2017
The terms artificial intelligence and robotics are often used synonymously but are quite different, albeit complementary, in their application. Robotics, in simple terms, means process automation - using technology to remove human intervention in some of the lower value add activities such as information keying, data analysis and performing complex calculations. Artificial intelligence is a somewhat different concept13 November 2017
Two thousand and seventeen; another major year of technological advancements. Technology evolution has been at its fastest pace and for ‘Millennials’, technology has become an important part of their daily routine. For the purpose of this blog, we specifically refer to mobile technologies and pair ‘mobile’ with ‘cloud’ as we can hardly talk about mobile unless we associate it with its equally important partner, the cloud.16 October 2017
Welcome to the fourth industrial revolution, hailed by many as an era of change in which industries and organisations adapt to rapidly developing smart technology that automate working processes which would previously have been undertaken by humans. But is this something to celebrate when we consider the potential upheaval or individuals and businesses?
1 August 2017
The 14th and 15th June marked the Human Resources Software Show (HRSS) hosted by CIPD. Whilst some of us were making our way to the beaches and ice cream parlours, HR professionals were flocking to Olympia in Kensington for updates in HR technology and ice-cold slush puppies!19 June 2017
Provided you’ve done the right research, implementing a new payroll solution will streamline your business and help you save the long run. But put the wrong payroll solution in place, or implement it in the wrong way, and you could end up having a bumpy road as you learn new systems which seem to delay your payroll rather than make it more efficient.18 April 2017
In this blog, our Head of Solutions, Rick Norgate, looks at the pros and cons of the cloud to really understand its impact in the future of business and GDPR.10 April 2017
Nobody is safe, according to many scientists and technology gurus. Artificial Intelligence (AI) and robots will soon to be able to do almost everything better than humans and will take over most jobs, including that of a doctor, lawyer and other professionals. Our Managing Director, Doug Sawers, shares his thoughts...3 April 2017
HR Tech World Congress, the UK’s biggest annual HR technology show, took place at the ExCel in London last week with the theme of "The Future of Work". It was a fantastic two-day event attended by more than 3,500 exhibitors and delegates, with plenty of interesting speakers! Read our highlights from the event...30 March 2017
The global cloud-based payroll market is growing and will post an impressive compound annual growth rate (CAGR) of almost 7% by 2020, according to analyst, Technavio, which finds that the benefit of “cloud over on-premises solutions is a key factor leading to the moderate growth of this market over the next four years.”13 March 2017
Technology in the workplace is not a new phenomenon but a continuous drive towards automation which has been taking place to varying degrees since the rise of Manchester Capitalism and the Industrial Revolution. As such, there is much we can learn from history regarding the nature of work...16 February 2017
As we have seen in the news this week robotics and AI are quickly becoming a real thing in both business and the home. In the next few years we will see more and more of this type of technology taking on more and more of the administrative type roles in businesses around the world. In this blog, I share my thoughts on this trend and some of my very own personal experiences...19 December 2016
We were delighted to exhibit at HR Tech World 2016 in Paris. Check out our short video here to get a flavour of this successful event.1 December 2016
Never before has it been more vital for businesses to optimise the ideas, strengths and skills of their entire workforce – and of others within their industry and beyond. Is it time for HR to become more proactive? Hear Doug's thoughts, MD of SD Wrox UK & Ireland, on HR and its role in the future of work.21 November 2016
Step back in time five years and you would struggle to move for articles and white papers on big data and analytics. These were the hottest topics in technology and the excitement surrounding them was at its peak. Last year, analyst Gartner dropped its hype cycle for Big Data, confirming in an article, entitled: The Demise of Big Data, Its Lessons and the State of Things to Come” that “we did it to move the big data discussion past hype and into practice”. Certainly when it comes to the HR arena, big data and the analytics tools that can be built on top of it are now in a maturing phase.14 November 2016
For the world of business and more specifically HR, the Brexit vote has brought on a time of uncertainty. The momentous decision taken by the public on June 23 has left employers across the UK having to wrestle with a vast range of workforce-related issues.26 September 2016
In the UK alone, there are 11 million households with pets, equating to 57 million animals and a subsequent market where £4.6b is spent annually on pampering these additions to our family units. Despite this; pet owners do not feel confident to use their pet as the reason for a need to take unexpected absence when requesting time off or for needing flexible working. So is it not time for us to recognise the benefits that pet ownership has on both our employees and our businesses, and put stronger policies in place that continue to nurture and support our employees’ relationships with their pets?1 August 2016
I recently attended a seminar in London with over 100 Talent Managers from some of the biggest brands in the UK. During this excellent seminar we looked at Talent Management processes and explored whether we need to rethink our approach for the modern world. This session provoked me to reflect on all the performance and talent systems I have seen, designed and implemented over the years. After reflecting on this I think the answer is a resounding YES! We do need to change, but not in the way you might think. So please allow me a few minutes to explain...18 July 2016
On 23rd June 2016, UK voters decided in favour of leaving the European Union (EU) in a landmark referendum. Since then it’s fair to say that UK politics has seen a fair amount of turmoil. One thing we can be sure of is that, whenever it does happen, the UK’s withdrawal from the EU will have implications for workers and employers. In this blog I want to focus on what this could mean...11 July 2016
With the upcoming referendum later this month, which will decide whether Britain should leave or remain in the European Union, UK businesses – employing EU workers – will need to contemplate how “Bexit” might potentially influence their future hiring, talent management and overall workforce management best practices. Currently, millions of highly skilled EU immigrants work in the UK. The following article examines a few possible scenarios and outcomes of Brexit and its potential impact to the UK – and increasingly global workforce. I will also review how human capital management technology can help businesses comply with the current and future new world of work.20 June 2016
In today's world, "human capital management" seems to be the hot topic of choice. A complete HCM solution covers all the people related processes and data in an organisation, and by its very nature can get pretty full on and complicated to implement, with greater upheaval and cost involved. For that reason, it is not always appropriate for an organisation to consider changing all aspects of their HCM in one fell swoop.6 June 2016
Interview by FDE TV at HR Tech London 2016. David Woodward, our Chief Product & Marketing Officer, speaks with Darina Ivanova from FDE about HR and Payroll technologies, workforce optimisation and what it means to be "digital" from an enterprise level perspective.4 May 2016
I’ve been working in a software implementation environment for nearly 20 years ,and in that time I’ve seen many successful projects. Sadly I’ve also seen a number of less successful projects and if I were to pick a main cause for each of them the two recurring themes would undoubtedly be...25 April 2016
600 people attended the Ceridian Conference 2016; find out their biggest challenges in new HR and Payroll legislation.18 April 2016
In the 2015 Queens speech, the Government set out to create 3 million new apprenticeships by 2020. As part of the Enterprise Bill, apprenticeships would gain the same legal treatment of degrees. ‘The Richard Review’ brings new standards being developed by ‘trailblazers’ and new funding trialled giving employers greater control over spend on training delivery.11 April 2016
In my last two blogs I described how important a transparent labour model and flexible workforce are to the successful implementation of a WFM system. Today I want to focus on how such a system can help re-engage your workforce, improving morale and colleague retention.4 April 2016
In my last blog I described how keeping the labour model as simple and transparent as possible increases the chances of user buy-in whilst still generating an accurate labour forecast. Today I want to talk about how critical the flexibility of your workforce is to the successful implementation of a WFM system...14 March 2016
Our WFM System experts, describe how keeping the labour model simple and transparent could increases chances of user buy-in, whilst still generating an accurate labour forecast.15 February 2016
Welcome to the future! I am back with a new blog, this time I look at 6 technology predictions over the next 5 years that will impact the world of HR & Payroll. Who knows where we’ll be in 2020? My predictions are based on detailed research, analysis of past and current technology trends, and consumer purchasing behaviour.11 January 2016
Before the advent of the internet, applying for jobs was a fairly straightforward process. Now, with an incredible amount of technology infused into the recruitment process, there’s an entirely new approach to talent acquisition. Here are 5 ways the resume is changing in modern recruitment...4 January 2016
As an HR leader, your assignment from day to day and from month to month is to maximise employee engagement, while increasing employee retention and productivity. Your company is investing a great deal in talent – and you want to make the most of that talent. So what makes us productive, and what doesn’t?30 November 2015
Paying the living wage isn’t optional for survival, but neither should it be a problem. Lidl were the first supermarket to recognise the benefits of paying the living wage. Their stores may be no frills but their operation is efficient. Lidl’s customers, many deserting the likes of Waitrose and Sainsbury’s for all or some of their purchases, have clearly embraced the shopping experience...19 October 2015
The initial challenge of recruiting can be divided into two important parts - first is the step of sourcing, and second is evaluating whether they're a good fit. HR offices everywhere are looking for new, innovative strategies for improving in both of those areas. But is corporate recruiting via social media a worthwhile use of your time?11 August 2015
Through HR and Marketing, you can promote internal success and employee achievement to greater extents. HR can pinpoint outstanding employee performance and Marketing can spread these positive actions through internal communication channels27 July 2015
Like many, I believe that HR and Marketing are, and will, continue to move closer and closer. This belief has been further accelerated by increased and dominating use of both social media and mobile.20 July 2015
We often hear about favouritism occurring in classrooms, amongst friends, or even families, but how about in the workplace?14 July 2015
Technology is moving at such a pace, I wonder if Usain Bolt could even keep up with the advancements?! The truth though is that if you don't embrace the changes, you are impacting the success of your organisation. Customers want it and employees want it and the last thing you want is for them to be ahead of you.30 June 2015
A great deal of the conversation in human capital management concerns the on-going movement of generations through the workforce. There are two undeniable trends happening in the present day - one, the baby boomer generation is gradually moving into retirement, and two, millennials are entering the office in full force.24 June 2015
Every organisation experiences conflict in one form or another, not only in the workplace but in our homes and our social life. Honestly, it's bound to happen with people working and being together with different personalities, values and culture but actually in some situations conflict can be the base for a healthy debate. However, it's not so much the conflict that causes problems and issues but how it is managed.16 June 2015
There is little doubt that HR transformation is big business with many of the leading advisory firms reporting strong demand and healthy pipelines of future work. However, while we support the importance for the HR function to evolve in ensuring it delivers optimum value to the business, we see scope for improvement in the execution of such programmes8 June 2015
Social media presents great opportunities for businesses of all sizes, and it has created a step change in the way we communicate with employees and customers. Read about our own experiences with rolling out social media in the workplace...1 June 2015
The long-term goal in HR is always to drive employee retention and productivity upwards - you're given a staff with a certain number of employees on board, and your job is to maximise their output. You want every single worker under your roof to have the highest possible impact on the achievements of the company, so that in the long run, the business stays profitable and everyone's happy.20 May 2015