Leading retailer WH Smith signs up to Ceridian UK pension auto-enrolment solution

21 January 2013

WH Smith, one of the UK's leading retailers, has signed up to the new off-the-shelf Auto-Enrolment module from Ceridian UK.

WH Smith, one of the UK's leading retailers, has signed up to the new off-the-shelf Auto-Enrolment module from Ceridian UK, one of the UK's leading HR and payroll providers.

Anthony Lawrence, Group HR Director, at WH Smith PLC said:

Having given serious consideration to handling pension auto-enrolment in-house, it became apparent that not only were the timelines to do it so narrowing that we could not guarantee full compliance with legislation but also that employing extra people would not be the most cost-effective solution. The low cost of the technology outweighed the cost of meeting legal compliance manually. Critically, the Ceridian solution will ensure accuracy and reliability of employee data.

As the Ceridian Auto-Enrolment module automatically identifies and enrols relevant employees into the chosen pension scheme, ensuring data accuracy and easing the communication and administration processes, it will definitely enable us to cost-effectively meet our obligations as a responsible employer.

David Woodward, Chief Product and Innovation officer, at Ceridian UK said:

Our off-the-shelf solution manages auto enrolment and all the communication, control and self-service aspects of pension reform in a cost-effective and risk-free way and has proven the perfect answer for WH Smith and its 16,000 employees.

WH Smith employees are already familiar with our HRevolution SaaS solution through online payslips. Our Auto-Enrolment module operates through this same solution so provides a familiar and integrated feel.

With the Ceridian Auto Enrolment module, auto enrolment determination takes place at the moment pay is calculated. WH Smith has elected to take our premium pension reform auto enrolment solution that also manages all the communications via self-service and provides extended audit/compliance control capabilities. The solution covers everything from employee communication (via the HRevolution portal) to managing the postponement periods and handling refunds in the payroll if an employee opts out. It is, we believe, the most integrated fully comprehensive solution on the market.

As a result there are very few touch points, everything is handled automatically. This eliminates the possibility of human error and the huge administrative burden now being placed on employers. Manual administration is reduced to a minimum while ensuring full legal compliance.

Notes to Editors:

WH Smith PLC

WH Smith PLC is one of the UK's leading retailers and is made up of two core businesses - Travel and High Street.

The Travel business operates 619 units, mainly in airports, railway stations, motorway service areas, hospitals and workplaces, primarily in the UK. Travel stores sell a tailored range of products, to cater for people on the move or in need of a convenience offer.

The High Street business operates 618 stores with an extensive reach across the UK and a presence on nearly every significant UK high street. High Street sells a wide range of products, which are divided into four categories: Stationery (including greetings cards), Books, and News and Impulse (including newspapers, magazines, confectionery and other impulse products), as well as a small offer of Entertainment products in some stores.

WH Smith PLC is listed on the London Stock Exchange (SMWH) and is part of the FTSE mid 250 Index.


Ceridian is one of the world's leading HR and payroll service providers. In the UK, it works with over 5,000 businesses, large and small, delivering quality, accurate payroll and value-added HR services.

Ceridian provides national and international payroll and HR transactional services including HR outsourcing, employee benefits, workforce management, expense management, absence management plus employee assistance programmes.

Innovative Software-as-a-Service (SaaS) solutions are also offered to clients who need a technology solution but prefer to employ their own people. These leading-edge software solutions can be purchased as a complete totally-integrated package, or in scalable modules, designed to flex with organisational needs.

Through decades of global experience, people capability and first class delivery of world class HR transactional solutions, Ceridian increases quality, reduces risk, boosts revenue, lowers cost and frees time for its customers to focus on their priorities.

Ceridian is winner of the Payroll Provider Award, Payroll Software Product Award and Technology Development Award in the 2012 Payroll World Awards.