Time has become increasingly important in our society. Individuals and organisations alike are looking for ways to use their time in the most efficient, flexible and productive ways. In a service-driven economy, this means that organisations will be looking for different ways to optimise the available time of their workforce to increase productivity and ROI.
To achieve this, an organisation needs powerful workforce management software and the right expertise to facilitate three key activities: time and attendance, labour planning, and task and activity management.
While time and attendance tracking is a basic process, huge gains can be made through processing and reporting to gain an accurate, real-time oversight of workforce capacity and staff availability.Read more
By assigning the right tasks to the right people, businesses gain efficiency, can guarantee higher service levels and are prepared to adapt to workload fluctuations.Read more
By registering exactly how much time is spent on each task for each customer, you get a clear overview of workforce capacity and can allocate accurate personnel costs.Read more