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COVID-19 has a great impact on employees, with mass homeworking as one of the most remarkable outcomes. Many companies are pulling out all the stops to establish viable homeworking policies, implement digital tools and create a renewed organisational culture. What’s often overlooked is the physical workspace. Although traditional offices are on their way out, they can re-emerge as employee experience centres.
In light of the corona pandemic, European companies have put their employees (back) at centre stage. An international survey, conducted by SD Worx, reveals that nearly 6 in 10 employers are actively trying to improve the employee experience, either with running projects or with projects to be carried out within the next 12 months. Another 20% have mid- or long-term plans to tackle this issue.
When addressing employee experience, we’re basically talking about three components:
At first sight, it’s perfectly normal that companies would focus on the cultural and technological aspects to compensate for the dramatic shift COVID-19 has caused. After all, physical offices will soon become obsolete. Or not? We beg to differ.
Homeworking is here to stay. And yes, it undoubtedly offers plenty of benefits, for both employers and employees. But let’s be honest, we won’t be working from home all day every day. Actual social contact in physical workspaces will remain a key part of the employee experience.
Employee experience is about creating a space where your employees want to show up instead of assuming they need to show up.
In short, the physical workspace still matters – maybe more than before! It’s the place that energises and inspires employees. The place that helps people feel more creative, engaged and connected to the companies they work for, while physical workspaces also act as symbols for the organisation and our choice to work there – something employees might forget when working at their kitchen table.
Companies should, however, let their workspaces evolve with the spirit of the times we live in. Only then can they become true employee experience centres. Here are 5 ideas: