Workforce Management Solutions

Workforce management software is more than assigning the right person to the right job at the right time. It helps businesses optimise how they schedule, track, and manage employees, automating tasks like rota creation, time tracking, absence management, and compliance monitoring. This gives HR and operations teams more time to focus on strategic goals, while employees benefit from better visibility and control over their day to day. The result is a healthier balance between efficiency, compliance, and employee wellbeing.

A complete workforce management system usually covers four areas:

• Time & Attendance – Reliable time tracking that links to payroll.
• Scheduling & Planning – Smarter ways to balance staffing with demand.
• Absence Management – Clear, compliant leave processes.
• Analytics – Insights that help you make confident decisions.

At SD Worx, we combine these into one platform, so you have everything in one place — making it easier for managers and more transparent for employees.

Yes, workforce management is an essential part of HR, but its value extends beyond HR into day-to-day operations. For HR teams, it ensures compliance, supports long-term planning, and helps improve employee satisfaction. When connected to payroll and other HR systems, it also makes it easier to guarantee accuracy and transparency. For operations teams, WFM provides the tools to manage shifts, track attendance, and handle absences more effectively, giving managers visibility and control while supporting employees in their daily work.

Workforce management and workforce planning are closely connected, but they focus on different things:

• Workforce Management is about day-to-day execution — scheduling, time tracking, and managing staff.
• Workforce Planning is more strategic — forecasting future needs, aligning talent, and preparing for growth.

With SD Worx, you don’t need to choose one over the other. Our solutions support both, helping you stay on top of today’s tasks while building a workforce ready for tomorrow.

Start by thinking about your biggest challenges,  maybe it’s rota gaps, compliance risks, or too much manual admin. From there, look for a system that can adapt to your size and industry. SD Worx offers flexible options: our own software, certified partnerships with SAP, UKG, and Workforce, or integration with the WFM you already use. Because we’re experts in HR and payroll as well, we’ll help you find the right fit and guide you through the whole process with no-obligation demos if you’d like to see it in action.

There are a few clear signs that it’s time to consider WFM software: repeated rota errors, reliance on spreadsheets for time tracking, challenges managing hybrid teams, or payroll mistakes. These issues cost time, money, and trust. With SD Worx, you can bring everything together in one place, giving you visibility, accuracy, and confidence that your workforce is supported.

Yes and it does so without cutting corners. WFM software helps you align staffing with real-time demand, automate admin, and prevent common issues like overstaffing or unnecessary overtime. With SD Worx, you also get accurate data for budgeting and planning, so you can control labour spend while supporting a positive employee experience

Workforce management isn’t just about efficiency; it’s also about people. Our workforce management solutions give employees more control over their schedules, leave requests, and time tracking through simple self-service tools. This transparency builds trust, reduces frustration, and helps people balance work and life more effectively  which, in turn, strengthens engagement and retention.

Definitely. Modern workforce management solutions are designed for flexibility. With cloud-based, centralised tools, you can track time, manage workloads, and stay compliant wherever your people are working. SD Worx connects WFM with HR and payroll, so whether your teams are on-site, remote, or hybrid, they all benefit from the same clarity and support.