Wellbeing

The right workforce management solution benefits your company at every functional level. You should expect more transparency, flexibility, autonomy—all of which are essential for a great employee experience. However, these benefits probably only come as standard with some of the suppliers you consider. Choosing between them is one the most important ways to ensure your workforce management set-up is a success. So where do you start?

In our fast paced world, it can sometimes feel like people are out for themselves, chivalry is on the way out, and people say ‘please’ and ‘thank you’ less and less. I find myself more often than not standing in front of till making a purchase, and when the transaction is complete I say ‘thank you’, but receive no response in return. I leave annoyed.

It’s 8am, and you’re about to dial into your first conference call. You have back to back meetings all day, with some double, even triple bookings. There are 50 new emails in your inbox, and you’ve got 5 voicemail messages. A colleague asks you how you’re doing, and you reply with “I haven’t even got time to stop for lunch today!” to which your colleague looks suitably impressed and walks off, under no doubt that you are very busy and therefore clearly adding lots of value to the business.

Every organisation experiences conflict in one form or another, not only in the workplace but in our homes and our social life. Honestly, it's bound to happen with people working and being together with different personalities, values and culture but actually in some situations conflict can be the base for a healthy debate. However, it's not so much the conflict that causes problems and issues, but how it is managed.