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Our People

It’s our people who make the difference!

We have years of experience in our teams, and some of the most knowledgeable and influential people in the industry. We’re committed to sharing this expertise with you.

We value the contribution of our colleagues and have a significant focus on personal development and career growth – it really is our people who make the difference! We provide a friendly and inclusive work environment and encourage innovation, in addition to taking our responsibilities to our local communities very seriously.

If you have the skills and character to make a positive impact at SD Worx, we’d love to hear from you!

Meet some of our colleagues

Areas of Responsibility

SD Worx's enterprise sales team is responsible for the growth and development of the company's larger prospective clients.

"My role is to develop and lead the enterprise team to provide the best sales experience in the industry. Demonstrating knowledge, experience and innovation to support organisations in developing business cases and solutions that support their strategic objectives."

Background

Amanda joined SD Worx in 2001, prior to that she gained a wealth of knowledge and experience in a number of sales and account management roles. During the last ten years, she has been key to the development of SD Worx's sales strategy and outsourcing proposition. Having been the sales lead on securing two of the company's most instrumental HRO clients, she moved into the position at the beginning of 2011.

She holds a BSc Hons degree in Business Studies from Salford University.

  • Senior Executive
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Amanda Hawley
Head of Enterprise Sales

Colleague of the Month – July

  • Colleague of the month
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Andrea Inman

Andrew joined SD Worx in 2003 and spent his first five years as both a Consultancy Manager and a Commercial Services manager, working with clients of all sizes to help design and implement complex services across HR, Payroll, Flexible Benefits and Self Service.

Andrew moved onto the Marks & Spencer programme at the start of 2009, working extensively with the client to manage the solution design, testing and implementation activity for our successful roll-out of Time & Attendance and Payroll to over 500 stores. As Client Director, Andrew was also accountable for the programme and on-going service we deliver from both the UK and Mauritius for M&S, together with the design and roll-out of new solutions and services into the client.

Andrew now leads the UK and Ireland implementation team, covering programme and project managers, PMO, implementation consultants, developers, testers and release, transition and operational readiness managers in the UK, Ireland and Mauritius. The team delivers service and software programmes and projects across all SD Worx UK/Ireland clients whether large enterprise clients or SME and corporate clients.

Andrew continues to focus on ensuring we understand the voice of our customers and can represent our client businesses and requirements within all our solutions and services.

  • Senior Executive
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Andrew Dresner
Head of Implementation

Areas of responsibility 

Ashleigh is responsible for the design, coordination and delivery of engagement and communication strategies which support high engagement, Net Promoter Score (NPS) and brand value.

The key aspect of her role is to support key projects and initiatives to drive positive change and enhance both colleague and customer experience.

Background

Prior to her current role, Ashleigh has taken on a number of positions at SD Worx in various departments including marketing, sales, communications and solutions. Ashleigh also oversees the design and rollout of most colleague programmes at SD Worx.

  • Senior Executive
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Ashleigh Evans
Head of Marketing

Areas of Responsibility

Aylsa oversees the management of SD Worx’s finance function across UK and Ireland. She leverages experience in finance to complement a long-term managed service portfolio to enable growth in the HR technology market.

Background

Aylsa has over 13 years of experience in financial management with a strong commercial acumen and an ability to enhance financial capability. Prior to joining the company in 2016, Aylsa took on a number of financial management positions at Pepsico after gaining accreditation in Accounting and Finance from the Chartered Institute of Management Accountants.

  • Senior Executive
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Aylsa Muir
Chief Financial Officer

SD Worx is pleased to announce that Brenda Morris has joined the company as VP UK and Ireland, as well as becoming a member of the Executive Committee. Brenda brings broad experience, spanning almost thirty years across HCM and international software and services companies.

Background

Brenda’s background in the industry is well-aligned with SD Worx’s focus on customer-centricity, which she plans to continue embedding and elevating within the business. She sees Business Intelligence, robotics and the desire for more self-service solutions as key trends for SD Worx to continue to develop, to further support the company’s international growth strategy.

  • Senior Executive
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Brenda Morris
VP & Managing Director UK & Ireland

Areas of responsibility

Charlie heads up SD Worx’s Technology Division which focuses on developing the overall technology strategy, driving innovation and taking ownership of the company’s architecture. Charlie also oversees the security for SD Worx ensuring the constant safeguarding of systems and deals with customer interaction on security related matters.

Background 

Charlie Joined the company in 2007 and has held a number of senior roles within the Technology division working in Development, Architecture and IT. During this time he has played a senior role in many of SD Worx's most complex large customer implementations alongside leading the technical aspects of our products continual evolution. 

  • Senior Executive
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Charlie Knox
Head of Technology

Colleague of the Month – June 2018

Our Colleague of the Month for June 2018 is Chris Mendy, Commercial Finance Manager. Chris received three nominations in June, describing Chris’s passion for SD Worx and the help and support he provides to other teams within the business, especially sales.

He has been working on a number of opportunities with the sales team and his input has been vital. The team described him as approachable, patient and a pleasure to work with.

Chris represents all of SD Worx values and the passion that he has for the business is second to none.

Well done Chris. You are a true testament of how to INSPIRE others. Keep smiling!

  • Colleague of the month
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Christopher Mendy
Commercial Finance Manager. Reading

Colleague of the Month – May 2018

  • Colleague of the month
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Dave Langley

Since joining in 2008 with no previous payroll experience, Dave has had three promotions in five years. He went from Trainee Payroll Executive to Payroll Executive within three months, Payroll Executive to Senior Payroll Executive within one year and in 2013 he was promoted to Operations Team Manager.

Dave won the 2014 Pay & Benefits Newcomer of the Year Award, and was shortlisted for Individual of the Year at the 2013 CIPP Payroll & Pensions Excellence awards.

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Dave Munn
Operations Team Manager, Glasgow

Areas of responsibility

David is responsible for directing the development of the strategic alliance channel in SD Worx's international business, including partner delivery and governance, partner solutions and leading the establishment of new partner programmes with BPO, accountancy, audit and payment organisations. In addition, he runs the international operations and customer relationship teams.

Background

Prior to SD Worx, David held senior product and partnership positions in U.S Bank Corp and First Data International, having started his career at RBS Group. A graduate of Aberdeen Business School and the London Metropolitan University, David also holds an MBA from Warwick Business School where he specialised in corporate governance.

  • Senior Executive
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David Munn
Director of Global Payroll Services

Areas of responsibility

As Head of Human Resources, Fiona is responsible for all HR activity within SD Worx UK and Ireland providing strategic direction and ownership in line with business needs, legislative requirements and best practice with a strong focus on delivering solutions which directly benefit our customers. Fiona coaches and mentors senior managers, while ensuring the HR team are aligned and utilised to deliver the HR strategy.

Background

Fiona has held various senior Operations and HR roles prior to joining SD Worx in 2010. Fiona has a MSc in Human Resource Management and is also an active Chartered member of the Chartered Institute of Personnel & Development (CIPD). Most recently, Fiona was invited to join the board of Directors at Kilbryde Hospice in South Lanarkshire as HR Director, responsible for the HR strategy. The hospice is going through a significant period of change as they apply for funding to provide an in-patient facility to support patients with life limiting illness and their carers.

  • Senior Executive
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Fiona McKee
Head of Human Resources
  • Team of the quarter
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GE Ireland

Areas of Responsibility

Graeme is part of the Senior Executive Team at SD Worx UK & Ireland and is responsible for delivering large IT change programmes for existing clients.

Background

Graeme joined SD Worx in 2013 as a Software Development Practice Manager after undertaking many senior positions in software development throughout his career. Prior to this, he graduated with a BSc (Hons) in Computer Science from the University of Strathclyde. Graeme also holds APM Qualifications from the The Association for Project Management. 

  • Senior Executive
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Graeme McGregor
Programme Manager

Colleague of the Month – January 2018

Our Colleague of the Month for January 2018 was Helen Bywater, Internal Communications Manager from Leeds.

Helen has been with SD Worx for nearly 18 years, originally working in Operations before switching career paths 10 years ago to become SD Worx UK & Ireland’s Internal Communications Manager. Helen was nominated based on SD Worx’s values of passion and results driven. She is incredibly talented, passionate, hardworking, has abundance of energy and always goes out her way to brighten the day and support colleagues across the business.

Many congratulations Helen, keep up the amazing work!

  • Colleague of the month
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Helen Bywater
Internal Communications Manager

Iain joined SD Worx in 2009 and after initially running the IT Outsourcing Programme was moved to head the large Marks & Spencer HR Transformation Programme. Iain has extensive experience in Senior IT roles with a number of companies primarily in the Telecommunications and Retail sectors. His focus now is to build on the strong foundation we have established within M&S and deliver first class solutions and customer service that meets the business needs of all of our customers.

  • Senior Executive
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Iain McGregor
Chief Operating Officer

Having worked in a Payroll environment his entire career of almost 40 years, Ian has experienced many areas of the profession. He has worked for SD Worx throughout his career commencing as a junior and progressing to UK Operations Director, overseeing the organisation's Glasgow location. From the start of 2014 Ian moved into a new role as the Director of Learning & Development. This role will complement many activities he has undertaken outside of SD Worx over many years.

Ian is a huge supporter of continual professional development, having successfully studied for both the IPP Diploma and the M.Sc. in Payroll Management. He continues to support learning, encouraging people to study and supporting students learning, being a tutor of the CIPP Foundation Degree for the last 22 years. He is currently a Board Trustee of the CIPP and was the Chairperson of that body from 2011 to 2013.

To show his commitment to on-going learning he completed a Certificate in Managing Global Payroll in 2105 and Graduated as a Fellow of Higher Education though Derby University in 2016 qualifying him to lecture at University, he currently lectures on the M.Sc. programme and is hoping to commence teaching the BA shortly.

  • Senior Executive
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Ian Walters
Learning & Development Director

Team of the quarter - 2017, Q4

Congratulations to the ISO 27001 team, who were awarded Team of the Quarter for Q4 2017!

This nomination came after ISO 27001 certification was awarded for SD Worx UK, Ireland and Mauritius. This project took over a year, required many hundreds of days of training, documentation and workshops that led to many projects being created to manage risks. ISO 27001 is the international standard for best practice security management to enable risks to be managed for the data we hold.

Huge congratulations to the core team!

  • Team of the quarter
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ISO 27001 Team

Areas of Responsibility

Jennifer oversees the management of financial operations, financial systems, financial reporting, facilities and procurement for SD Worx UK & Ireland.

Background

Prior to joining SD Worx in 2016, Jennifer has obtained over 10 years’ experience in financial management, financial business partnering and commercial finance. She also holds a Bachelor of Science from Warwick Business School and has gained accreditation from the Chartered Institute of Management Accountants.

  • Senior Executive
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Jennifer Carnegie
Finance Director

Areas of responsibility

As Chief Commercial Officer, Jeremy is responsible for developing all aspects of Sales and Marketing within SD Worx, including driving leadership and development activities throughout the business. In addition, he helps SD Worx build a greater HR capability within the company's growing client proposition and acts as a key client contact point.

Background

Jeremy joined the organisation in 2003. Prior to becoming Chief Commercial Officer, Jeremy spearheaded our HR Outsourcing offering. Before joining SD Worx, he held a number of management roles with BUPA, PPC International, Hambro Bank and Guardian Royal Exchange. Jeremy has worked in Sales and Sales Management for a large part of his career and alongside creating a world-class HR function he also aims to develop SD Worx's position as one of the UK's leading providers of HR software and services.

  • Senior Executive
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Jeremy Campbell
Chief Commercial Officer

Colleague of the Month – August 2017

Congratulations to Jo Joseph, Senior Product Manager, who has been awarded Colleague of the Month for August 2017.

Jo received the award for August for being a committed and passionate member of the team with a heavy focus on ensuring that the customer is front and centre of everything she does. Jo constantly displays a superb work ethic, a great attention to detail, and is an all round team player.

Congratulations Jo!

  • Colleague of the month
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Jo Joseph
Senior Product Manager

Colleague of the Month – September 2018

 

  • Colleague of the month
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John Ryan

Areas of Responsibility

Jonathan heads up the Change and Transformation function at SD Worx which focusses on developing and building people capability. Jonathan’s role is to ensure that SD Worx colleagues are performing at their full potential and gain a thorough understanding of the value of our customers’ solutions, resulting in the best possible service to customers.

Background

Jonathan joined SD Worx in 2010 as a Senior HR Solutions Consultant where he was responsible for delivering growth and creating stronger linkages between the SD Worx commercial services, sales and operations functions. Prior to this, Jonathan held many senior HR management roles after graduating with a Masters in Human Resource management from Middlesex University in 2005. 

  • Senior Executive
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Jonathan Friedman
Head of Change and Transformation

Colleague of the Month – April 2018

Our Colleague of the Month for April 2018 is Jordan Braithwaite, Senior Payroll Executive on our GE account in Leeds.

Jordan was promoted to Senior Payroll executive in November last year, and has really excelled in his new role. The main part of Jordan's nomination came from Mark McDonagh, Payroll & Benefits Manager at GE, here's what he had to say, "Jordan has been a great support since he stepped into his new role, showing a great early understanding on the importance of partnership.

Congratulations Jordan, keep up the excellent work!

 

  • Colleague of the month
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Jordan Braithwaite
Senior Payroll Executive, Leeds

Areas of Responsibility

Leon is also the Company Secretary and a member of the Senior Executive Team. He has substantial commercial and technology law experience garnered from an extensive legal career within industry.

Background

Leon joined SD Worx from the FTSE top 30 company, Centrica PLC and has held Senior Counsel roles at Ascential PLC (formerly EMAP); Affinion International and JDA Software. He has considerable experience drafting and negotiating complex, high value commercial deals. 

  • Senior Executive
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Leon Daniel
Head of Legal

Colleague of the Month – March 2018

Congratulations go to Maggie Thickett, Senior Payroll Executive from our Manchester office, who has been awarded Colleague of the Month for March 2018.

Maggie has worked in operations for the past 19 years, with her passion for customer service being well known throughout SD Worx.

Tim Richardson, Service Relationship Director, sent through Maggie’s colleague of the month nomination after receiving comments from Empire Cinemas, here’s what Tim had to say; "The customer actually said to me today, Maggie is like our Mary Poppins… perfect in every way. Maggie seems to naturally deliver, on all her accounts. Maggie’s customer service reputation has always been amazing"

Expanding on the Mary Poppins remark she truly is supercalifragilisticexpialidocious!”

Keep up the excellent work Maggie, you truly are an exceptional colleague


 

  • Colleague of the month
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Maggie Thickett
Senior Payroll Executive, Manchester

Colleague of the Month – January 2017

Mark is our winner of Colleague of the Month for January 2017. 

Mark’s nomination was for his commitment, hard work and pragmatic approach to service improvement, and he has been instrumental in driving forward customer relationships.

Mark's exceptional focus and customer service is inspiring to his colleagues as he truly leads by example.

Well done Mark and congratulations!

  • Colleague of the month
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Mark Cardno
Application Support Specialist

Areas of Responsibility

As Chief Product Officer, Melissa is responsible for ensuring our software solutions support customers in meeting the ever-changing and complex demands that legislative change brings; as well as delivering efficiency, value and innovation through our product roadmap.

Background

Melissa joined SD Worx in 2010 having most recently been Professional Services Director, EMEA for a global Software-as-a-Service company specialising in Talent Management solutions. Prior to that Melissa held a variety of project management and consultancy positions in the HR technology sector working with blue chip domestic and international organisations. Melissa was named in the Payroll World Top 50* most influential people in the payroll industry.

  • Senior Executive
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Melissa Goddard
Chief Product Officer

Colleague of the Month – August 2016

Natalie received a fantastic nomination from her manager, Carla Needham, Senior Consultant. Carla wanted to highlight the outstanding work that Natalie has done with one of our customers.

Our customer, a leading pharmaceutical company said; "Natalie has always been responsive and has a great attention to detail and subject matter expertise."

Keep up the good work, Natalie!

  • Colleague of the month
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Natalie Evans
Consultant

Areas of responsibility

Nick is a member of the Senior Executive team and is responsible for the performance and colleague engagement in our Glasgow office, our largest location in the UK. He has line responsibility for our International Support Service, internal and external customer facing IT services, our UK Support service and managed services to some of our large corporate customers.

Nick is committed to providing a high performing services that is responsive to our customers' needs.

Background

Nick joined SD Worx (formerly Ceridian) in 1997 after seven years with Durham County Council in Finance and IT positions. He has worked in various roles, including software development management, chief technical architect, managing the IT aspect of a number of large customer implementations and programmes, as well as managing a change programme in our Global Payroll business. Nick has held a number of leadership roles across our business covering our operational managed services and most recently our IT and Support Services.

Nick is married with two children, he is originally from Durham but has settled in Glasgow after working in Manchester, London and Mauritius.

  • Senior Executive
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Nick Prudhoe
Head of IT Services & Customer Support

Peter joined SD Worx in April 2008 and is responsible for customer satisfaction and future development.

Peter works cross-functionally across all teams, to understand and improve our customer relationships. By understanding our customers' businesses, it provides a foundation to develop opportunities for change, with a clear business case and the confidence to take advantage of the latest HR & payroll cloud technology.

Peter works with customers and colleagues to measure and improve the company's customer relationships. Part of this measurement is through Net Promoter Score, colleague surveys, and transactional feedback.

Prior to joining SD Worx, Peter held a variety of positions including operations, sales and commercial with Hays BPO, a specialist subsidiary of Hays Plc, delivering onshore and offshore business processes for blue chip organisations. Peter holds a BA (honours) from Leeds Metropolitan University.

  • Senior Executive
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Peter Howley
Customer Director

Colleague of the Month – December 2016

Phil is our winner of Colleague of the Month for December 2016. Phil received a fantastic nominations from his manager, Paul Thickett.

We said at the start of 2016 that we would offer flexi time to some colleagues as a pilot to begin with and then if tis was successful we would roll this out across the business to certain teams. It is fair to say that without Phil's drive and determination, the Flexitime model that has been so successful in our Manchester Operation would not have been delivered.

Whilst taking this task on board, Phil has still managed to look after his daily role of managing customers' payroll services too, to a high standard.

Well done Phil. Congratulations!

  • Colleague of the month
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Phil Darbyshire
Operations Manager

Colleague of the Month – August 2018

Congratulations to our August Colleague of the Month, Richard Tooth, Senior Consultant, Manchester.

Richard’s was one of 28 excellent nominations in August, making it a very tough decision for our panel this month. Richard received two nominations from Fraser Slater, Solutions Consultant and Robbie Scroggs, Business Development Manager. They both wanted to thank Richard for all the hard work and effort that he has been putting in to some recent wins for SD Worx. With his vast knowledge and HRevolution expertise he was able to keep a strong relationship with the client’s payroll team.

 


  • Colleague of the month
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Richard Tooth
Senior Consultant, Manchester

Areas of Responsibility

Rick Norgate is SD Worx UK’s Head of Corporate Sales & Solutions. Rick was previously responsible for leading the Product team in the development of SD Worx's SaaS HR products. As the driving force behind SD Worx's move in the true SaaS space Rick designed a new approach that meant a typical 30 day customer implementation for HR and Payroll could be done in less than 5 days. Following this Rick was selected to head up Sales & Solutions. His team are responsible for shaping the solutions and services that customers buy. In this role Rick brings creativity & innovation with a genuine passion to help clients get solutions that address their challenges.

In addition to this Rick also provides leadership and strategic direction for SD Worx’s commercial, marketing and implementation approaches.

Rick has spent the last 17 years developing, designing and implementing SaaS & Cloud solutions for a variety of industries. Ricks entire design ethos revolves around the concept of creative & intuitive design with a focus on a world class end user experience.

In 2014 and 2016, his team won the ‘Team of the year’ award and in 2015 he was awarded the ‘Senior Manager Impact Award’ by SD Worx.

  • Senior Executive
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Rick Norgate
Head of Corporate Sales & Solutions
  • Team of the quarter
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Robotics Process Automation – Online Reporting

Colleague of the Month – October

  • Colleague of the month
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Rowena Kennedy

Colleague of the Month – February 2018

Our Colleague of the Month for February 2018 was Sian Flaherty, Operations Team Manager, from Leeds.

Sian was selected for demonstrating SD Worx’s INSPIRE values of smart cooperation, passion, innovation and results driven. She was nominated for exceptionally leading a recent project that involved so much attention to detail and relentless pursuit of quality to address and deliver a client's needs. She is also known to be extremely efficient, very smart and is always recognised for her enthusiasm and commitment to getting the job done.

Keep up the excellent work Sian!

  • Colleague of the month
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Sian Flaherty
Operations Team Manager

Simon has been a major contributor to Ceridian's payroll expertise since 1984. Besides being influential in the development of Ceridian's payroll services, he is a major presence on a number of HMRC consultative groups and committees.

A fellow of the Chartered Institute of Payroll Professionals and one of the original Masters of Science in Payroll Management, Simon is a regular author and speaker on payroll matters. He is also Chair of IReeN, the electronic exchange with government user network, and was appointed chair of the British Computer Society (BCS) Payroll Group in September 2013.

Simon has won a number of awards in the past including the Strathearn Award for Lifetime Achievement at the 2012 Pay & Benefits Awards, the Payroll Alliance Award for Advancing the Payroll Profession in 2010 and IPP Person of the Year in 2006.

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Simon Parsons
Director of Payments, Benefits & Compliance

Colleague of the Month – October 2016

Sophia is our winner of Colleague of the Month for October 2016. Sophia received 2 fantastic nominations from colleagues. Sophia has done a fantastic job increasing our website metrics over the last 12 months but most recently she has worked extremely hard to deliver a new professional SD Worx website that further reflects our new SD Worx family.

Sophia has engaged with colleagues & suppliers in good time to ensure that the website went live on time. Sophia demonstrated real agility in the way she has worked, and has done so tirelessly for the last few months.

Sophia's manager, Kat Wheatley was extremely proud of Sophia and highlighted "What really stands out for me, is the time Sophia took to engage colleagues across the business to get their feedback and where possible build this into the project".

Well done Sophia and Congratulations!

  • Colleague of the month
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Sophia Johnson
Digital Marketing

Areas of responsibility

As Head of Customer Operations, Steve is responsible for all four of the UK's operational managed payroll service centres - Glasgow, Manchester, Leeds and Limerick. Steve joined SD Worx in 2000, and has a breadth of experience within the payroll and HR services arena. Steve is heavily focused on driving efficiency within the operations business and providing our customers with an enhanced more modern experience.

  • Senior Executive
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Steve Hawley
Head of Customer Operations

Colleague of the Month – July 2016

Sufian is our colleague of the month for July 2016, nominated by Operations Team Manager, Jane Clark. Jane could not thank Sufian enough for all the hard work and support he has provided to one of our customers. Sufian managed to resolve their source issue and reduce the number of the open tickets quickly, resulting in customer satisfaction.

Since starting in 2011, Sufian has always gone the extra mile to ensure any issues are fixed and resolved quickly and efficiently.

Sufian's manager, Sharon, was very pleased and stated, "Sufian is an integral part of the Support Desk that we could not do without. He has an extensive knowledge of the Source product and is a great team player."

He will always give 110% on everything that he does and he is also happy to help mentor and train the new members of the team to increase their knowledge of the legacy product. Congratulations, Sufian!

  • Colleague of the month
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Sufian Ahmed
Applications Support Specialist
  • Team of the quarter
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Support Desk

2 of our employees are Experts in the Payroll World Top 50.

In 1987, we were the first to offer the First Ever computer based Payroll Application.

In 1997, we created our own charity, The PayBack Foundation.

In 2010, SD Worx hit 100% accuracy on a 170,000 employee Payroll.

In 2014, a record breaking £61k was raised for out charity PayBack, helping 79 kids and 6 organisations!

In 2015, we had a group turnover of £405m

In June 2016, SD Worx acquired Ceridian UK & Ireland in full share purchase

Last year, over 650 delegates attended our annual Conference!

Our Net Promoter Score is 300% higher than the industry average!

Over 25 different languages are spoken by our colleagues in the UK and Ireland!

SD Worx has won UK Payroll Services Provider of the Year 5 times so far!

Two of our colleagues have received the prestigious Strathearn Award for Lifetime Achievement for Payroll

We have offices in over 10 locations in Europe, including Belgium (HQ), Austria, France, Germany, Luxembourg, Switzerland, & UK

We have over 3,600 global employees and HR professional working for us!

We process over 4,150,000 payslips each month!

We serve over 66,000 clients globally

We serve over 60 global countries

We've had more people working for us who are qualified to MSc level in Payroll, than any other company in the UK.